Integrated Workplace Support

Managing and operating workplace logistics is a team sport. It takes a lot of behind the scenes coordination, planning and talent to keep offices running smoothly and efficiently. Sustained workplace integration and success is only as good as the teams who power it.

STEELE’s Integrated Workplace Support Teams (IWS) offer strategic solutions for managing your logistical operations and business needs to help you achieve maximum performance and effectiveness, improve occupant support and satisfaction, and optimize the use of resources to ensure sustainability so you can receive the highest return on your workplace investment.

The logistical and operations support functions of Integrated Workplace Support teams are the backbone of any successful and rapidly changing workplace. At its core our IWS teams are committed to helping your employees thrive by focusing on four distinct strategic principles.

INTEGRATION

PERFORMANCE

SUPPORT

OPTIMIZATION

Customer Service Management

Integrated Workplace Support is not a set of tools, administrative support, or reactive triage. It’s an innovative and  strategic approach to managing operations and logistics through the very best customer service management. Our IWS customer service management offerings include:

RESOURCE MANAGEMENT

Business Partner Liaison

IT/AV Support

Office Supplies

Equipment and Property

Purchasing and Inventory

Tenant Services

Space Concierge Systems

PERFORMANCE MANAGEMENT

Customer Satisfaction

Datamining

Benchmarking

Metrics & Measurement

Focus Groups & Surveys

Evaluation & Analytics

Dashboard & Reporting

PLANNING, MONITORING & CONTROL

Strategic Planning

Process Improvement

Forecasting

Scalable Business Modeling

Industry Standards

Best Practices

Occupancy Planning

 

 

SUSTAINABILITY MANAGEMENT

Communications

Employee Engagement

Templates & Materials

Job Aids & Guidance

Training

Operating Procedures

Surge Support

 

 

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